Processing Time: Orders are typically processed within 1-2 business days.
Shipping Methods: We offer standard and expedited shipping options.
Shipping Rates: Shipping rates vary based on destination and selected shipping method. Rates will be calculated at checkout.
Free Shipping:
Enjoy free standard shipping on orders over Rs 500.
Estimated Delivery Time:
Standard Shipping: 3-4 days.
Expedited Shipping: 4-5 days.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
You can track your order using the provided tracking number.
Return Policy:
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order,
we offer a hassle-free return policy.
Return Period:
You may return unused and unopened items within 7 days of delivery for a full refund.
Return Process:
Contact our customer service team at info@vibesss.in to initiate the return process
and receive a return authorization.
Pack the items securely in their original packaging and include the return authorization slip.
Ship the return package to the address provided by our customer service team.
Refund:
Refunds will be issued to the original payment method within 7-10 business days after we
receive and process the returned items.
Return Shipping:
Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective
product.
Exchanges:
Unfortunately, we do not offer direct exchanges. If you would like to exchange an item,
simply return the unwanted item for a refund and place a new order for the desired item.
Damaged or Defective Items:
In the rare event that you receive a damaged or defective item, please contact our customer service team
immediately. We will arrange for a replacement or refund.
For further assistance or inquiries regarding shipping and returns, please don't hesitate to reach out to our customer service team.
Thank you for trusting Vibesss with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable shopping experience.